Legal information

1. Presentation

The website www.serail.com is designed by:

SERAIL S.A.S France - Freeze Drying Technology (Head office)
31, rue des Routis
60850 LE COUDRAY SAINT GERMER - FRANCE.
Phone +33 (0)3 61 58 35 70 - Fax +33 (0)3 44 81 80 40

Activity: manufacture of ventilation equipment and industrial refrigeration 2825Z
Registration R.C.S: 438 739 930 - BEAUVAIS - FRANCE.
Capital: 1 154 048,00 euros

Training organization registered under number 22 60 02951 60 of the Direccte PICARDIE - AMIENS - FRANCE

E-mail webmaster: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hosting website: NFrance Conseil – 4 rue Kennedy 31000 TOULOUSE – FRANCE.

2. Terms of Use and the services offered

Using the website www.serail.com implies full acceptance of the terms and conditions described below. These terms of use may be modified at any time, users of the website www.serail.com are advised to consult regularly.

This site is normally accessible at all times to users. Interruption due to technical maintenance may be decided by www.serail.com.

The website www.serail.com is updated regularly by the company SERAIL S.A.S. Similarly, the disclaimer may be modified at any time: they are needed the user is encouraged to refer to it as often as possible in order to take notice.

3. Description of services provided

The website www.serail.com to provide as accurate as possible about all the activities of the company is to information. However, the company SERAIL S.A.S can not be held responsible for omissions, inaccuracies and deficiencies in the update, whether its fact or third party partners that provide this information.

All information published on the website www.serail.com are given for information only and are subject to change. Furthermore, the information on the website www.serail.com are not exhaustive. They are given subject to changes being made ​​since they are online.

4. Contractual limitations on technical data

The website uses JavaScript technology.

The website can not be held liable for damage related to the use of the site. In addition, the site user agrees to access the site using the latest equipment, not containing virus and with a recent browser updated.

5. Intellectual property and counterfeiting

The company SERAIL S.A.S owns the intellectual property rights or owns the rights to use all the items available on the site, including text, images, graphics, logo.

Any reproduction, modification, publication, adaptation of all or part of the Site, regardless of the means or process, is prohibited without prior written permission of the company SERAIL S.A.S.

Any unauthorized use of the site or any of its materials will be deemed to constitute an infringement and prosecuted in accordance with Articles L. 335-2 and following of the Intellectual Property Code.

6. Limitations of Liability

The company SERAIL S.A.S can not be held liable for direct and indirect damage to the equipment user, when accessing the website www.serail.com, and resulting from the use of this equipment does not meet the specifications of section 4, or the appearance of a bug or incompatibility.

Interactive spaces (opportunity to ask questions in the contact form and space) are available to users. The company SERAIL S.A.S reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions concerning data protection. Where appropriate, the company SERAIL S.A.S also reserves the right to challenge the civil and/or criminal user, especially in case of post racist, offensive, defamatory, or pornographic, whatever the medium (text, photography...).

7. Management of personal data

In France, personal data are especially protected by law No. 78-87 of 6 January 1978, Act No. 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive October 24, 1995.

On the occasion of website usage www.serail.comcan be collected: URL links through which the user accessed the website www.serail.com, the user access provider, the Internet Protocol address (IP) address of the user.

In any event the company SERAIL S.A.S collects personal information about the user and the need for certain services offered by the website www.serail.comThe user provides that information with full knowledge of the facts, especially when conducting himself to capture. It is then clear to the user of the website www.serail.com or not the obligation to provide such information.

In accordance with Articles 38 and following of the law No. 78-17 of 6 January 1978 relating to computers, files and freedoms, every user has a right of access, rectification and opposition to personal data concerning him, by making a written and signed request, together with a copy of the identity document with signature of the owner of the room, including the address to which the reply should be sent.

No personal information about website users www.serail.com is published without the knowledge of the user, exchanged, transferred, assigned or sold to any support to others. Only the assumption of takeover of company SERAIL S.A.S and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data with respect to the user website www.serail.com.

The databases are protected by the provisions of the Law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

8. Hypertext links and cookies

The website www.serail.com contains a number of hypertext links to other sites, set up with the permission of company SERAIL S.A.S. However, the company SERAIL S.A.S does not have the ability to check the content of the sites visited, and will not assume accordingly no liability in this regard.

The website navigation www.serail.com may cause the installation of cookie(s) on the user computer. A cookie is a small file, which does not allow the identification of the user, but which records information about the navigation of a computer on a website. The data obtained are intended to facilitate subsequent browsing of the website, and also enable various measures of attendance.

Refusing to use a cookie may make it impossible to access certain services. However, users may configure their computers in the following manner, to refuse the use of cookies:

In Internet Explorer: Tools/Internet Options tab. Click Privacy and select Block All Cookies. Press Ok.

Firefox: Options/history/privacy tab. Disable cookies. Press Ok.

Netscape: edit tab/preferences. Click Advanced and select Disable cookies. Press Ok.

9. Governing Law and Jurisdiction

Any dispute in connection with the use of the website www.serail.com is subject to French law.

10. The main laws

Law No. 78-87 of 6 January 1978, including as amended by Act No. 2004-801 of 6 August 2004 relating to computers, files and freedoms.

Law No. 2004-575 of 21 June 2004 on confidence in the digital economy.

11. Lexicon

User: Internet connecting, using the aforementioned site.

Personal information: "information that enables any form whatsoever, directly or indirectly, the identification of individuals to which it applies" (Article 4 of Law No. 78-17 of 6 January 1978).

What we do

SERAIL is an international company specializing in Freeze Drying Technology, with over 50 years of experience.

We design, manufacture and qualify all our freeze dryers fitted with loading systems and isolators.

All SERAIL customers receive access to our 24/7 hotline.

We maintain a large stock of spare parts dedicated to your equipment.

Our team performs commissioning, calibration, start ups, qualification & PQ assistance.

 

 


PRODUCTS AND SERVICES

Discover our solutions adapted to the new realities of the pharmaceutical industry

 

Freeze dryers

 

Loading systems

 

Isolators

 

Refrigeration units

 

SERAIL Support

 

Validation Audit Training